Wednesday, December 28, 2011

Holidays and In-Laws Driving You Crazy? "Find Your Center"

Just came back from a vacation and wanted to relate a story that happened when I just arrived on a southern Pacific island. 


Buddha on Tumon in Guam


From past experience, and my feelings of irritation, I knew that at the moment when we arrived on the island, my in-laws might drive me crazy. You know, it was the typical story with old people; forgetting things; worrying about unimportant nonsense; taking 15 minutes to do something that most people could do in 20 seconds....


We arrived at the island airport after midnight. Everyone was tired and sleepy. We checked into to the hotel bus service which would drive us all to the hotel for free. 


We had two luggage carriers with three pieces of luggage on each. I received the six luggage tags from the limousine service to put on our bags for the bus.  I started putting the luggage tags on the three pieces of luggage on my cart and handed three luggage tags to them to put on the three bags on their cart. I finished attaching the tags. I stood up and, of course, there was some confusion at their cart. The tag numbers were wrong (?) or were they? No! There weren't enough tags.




Oh Lordy! I thought, "How hard could it be to properly attach three tags to three pieces of luggage." I walked over to calmly investigate. Sure enough, they were two tags short. 


"What happened to the three tags I just gave you?" I asked.


"Oh? We put two of them on your luggage." I rolled my eyes. I looked at my cart and sure enough, they had put two of their tags on my cart's luggage. Why? Hell if I know. For 1/2 a second steam came out my ears.... I caught myself and I smiled. Then I removed the tags from my luggage and put them on theirs... I won't go into details of how they started using a pen to alter the numbers on the tags for some reason. Once again a simple 30 second process took over fifteen minutes of time.


I turned back to the nice young man at the service counter. He said, "First time in Guam?"


"Nope!" I answered. Smiling I said, "First time with the in-laws and the entire family so all I have to do is try to be patient and keep calm...." I scrunched up my face and whispered to the guy like I was going nuts and said, "BECAUSE, BLESS THEIR HEARTS, SOMETIMES THEY DRIVE ME CRAZY!"




It was then and there, the Great Buddha who lived within the heart and soul of that young man came out and spread wisdom to me he put his hands together and smiled knowingly at me and said,


"Find your center, man!"


I really laughed. What wisdom. That's right. "Find your center, man!" All I had to do was to find my center and take it easy. I couldn't allow these things to irritate me... Oh, and trust that there were many things they did that irritated me. But, by remembering what that young man said,  I was able to stay cool (for the most part) and chill out. I was able to expect these things would happen and so, when they did, they didn't bother me.


Fifteen minutes to decide whether or not it is cold or hot enough so that they need to take a sweater with them when we are driving in our own car anyway? No problem. Calling a hotel to make special dinner reservations for a dinner that always gets sold out yet calling the wrong restaurant? No sweat (I knew I should have called myself anyway). Wanting to take a hour to shop in a clothes store that doesn't seem to have 50 pieces of wardrobe in the entire store that is the size of 1/2 a convenience store? Sure. Knock yourselves out.


Hell, I wasn't going anywhere.


Another thing that helped me to have a better and more relaxing time was to write in my notes as my daily goals every day as my number one priority was:


1) I am relaxed & patient & having fun 12/23/11


I wrote that as my #1 priority goal first thing when I woke up every morning while on vacation. It helped my subconscious to remember it and it helped me to forget about work and problems at the office.  


  


I also wrote at the top of my notes every morning,


"In Guam. Find your center." It helped me to relieve stress and have more fun. I think whether you  re in a south Pacific island or not, writing your goals and finding your center can help you to be happier and more productive and stress-free. Try it everyday in 2012.


NOTE: Write down your goals everyday for a better, more successful and happier you. http://modernmarketingjapan.blogspot.com/2011/06/pocket-notebooks-secret-of-millionaires.html

Wishing you and your family a Colorful Happy New Year 2012

http://www.zwani.com/graphics/new_years/images/90best-wishes-new-year.gif

Wishing you and your family a Colorful
Happy New Year 2012

Tuesday, December 27, 2011

Quality Over Quantity, Especially as You Get Older

I recently went to Guam with the wife and kid to spend Christmas on the island. It was a wonderful one week. I will write about the actual vacation later on probably this week.

Left: No. Right: Yes!


When the vacation ended, on the flight back to Japan, on a US carrier that claims to be "a premium airlines"... I noticed that all the flight attendants were male and, well, unattractive... They were all older men, as a matter of fact. I'd guess our main cabin attendant was at least 55-years-old, had all white hair and a beard and was about 50 pounds overweight. It wasn't pleasant at all and, pardon my sexist tendencies, but I'd prefer to see a charming young lady or even a charming young man as our cabin attendant. (Caveat: I don't think seeing overweight older women attendants is pleasant either - we had those on the flight to Guam.)


I don't want to see a fat old man, especially several of them, servicing our flight. I know that idiotic US labor laws and unionization of the work place have made an environment whereby older people are "protected" but I actually think that, in many ways, this is bad for business. And when it's bad for business, it's bad for all employees, not just one. I wonder how making the user experience less satisfying helps with sales? Follow that train of thought with how decreasing sales can be good for anyone.



Like I said, these kinds of labor laws and unionization have greatly helped to hurt western businesses. Protecting people due to seniority is a very bad idea (Japan used to do this at the office place - bad enough. But when dealing with the public do you hire beautiful people or old and fat people?) When people feel protected by a group, rather than their own good efforts at being their best, then their work quality drops, and they become lazy. Do you need proof of this?  Just go to any US Postal Service office anywhere in America anytime of the day and you can see a prime example of this.


Image is everything in business today. There isn't a person alive who would prefer flying an airline that has old and overweight flight attendants over an airline that has young and beautiful people handing customer service. Because that's what flight attendants are: customer service. When union rules or protecting the rights of the individual take precedence over the total welfare of the company (read: all employees) then there is a definite problem.


This girl is a real stewardess for a China based carrier. 
Her name is Sun Qing.
That's what they're supposed to look like.


That, for example, Asian carriers do not have to deal with this sort of union rules and can hire pretty stewardesses or handsome stewards shows that they understand that image and perceptions are crucially important and that those perceptions of the customer and customer comfort comes first. That's one of the big reasons for the success of these airlines.


Some western airlines still "get it"


But I digress. This is not a post about idiotic labor rules in the west. It is a post about committing yourself to quality over quantity as you get older (that includes looks too if you are a flight attendant, stewardess, waitress, in customer relations at a private firm, on TV, etc. etc.)


I used to ride the very early morning train into Tokyo a few years back. There, everyday, I met an older German gentleman. His name was Karl, he was 65-years-old, and he was the head chef for all the Westin Hotels in all of Asia. He was in Japan at the time to help set up the in-house restaurants and catering for the new Westin Hotel just built near Ebisu station in Tokyo. Even though Karl was 65, he was an extremely friendly and energetic guy. Karl was running up the stairs full speed to catch the connecting train every morning until I showed him an easier way. I'm a nice guy like that!




Karl and I would ride the train together and he had many good stories to tell about his job. I love talking with people and by letting them talk, I get to learn many things. Karl was so enthusiastic about his job. Even though he was head chef, his area of true expertise was in making pastries. He'd often tell me about having to make several hundred pies, tarts or cakes... The part that always surprised me was how he would go into details about costs and time spent per unit of pie. I'd ask about making soups or roasting large birds, and Karl would always say the same thing,


"We have to carefully calculate the costs of gas and electricity for cooking and preparation time in order to judge if it is economical to create the dish for several hundred guests. Everything must be calculated down to the last penny to make sure that we don't run over costs."


Hell, that really surprised me. Whenever I roast a turkey at home, I just open a bottle of wine, start drinking and fire up the oven without a care in the world. Calculating the cost of the gas and electricity in order to roast the bird?! I wouldn't even know where to begin.


Karl had cooking down to a science.




Karl also had great advice for work as he mentioned to me that he was about to retire. He said, 


"Mike, as you get older, you must always be concerned with these costs, but you must mostly be concerned with having your name associated with quality. When we are young, there are many in our same field of work. But as we get older, the field of people doing our job narrows down to just a few..."


I asked him how many people in the world there were like him and he told me that there were only three like him who knew how to go into a country and set up a large hotel and organize the entire kitchen, room, service, restaurants, bars and train the staff and set up the accounting procedures for all food and drink related services. Wow! Think about that! Only three guys in the entire world and, of course, they all know each other...


Karl continued,


"That's is why, Mike, as you get older, you must concentrate on quality and delivering the best. If you decide to concentrate on quantity, you will lose. Because when it comes to a quantity issue, then you start dealing with lower quality... You will not be able to beat a younger competitor... You will not be able to beat a McDonald's."


I've always remembered what Karl told me. That's why I want to do quality work and not half-assed work.


Now, think about that. How does this relate to our 55-year-old flight attendant? Who is happy with that? I'm sure the customers aren't. And if the customers aren't, then I imagine that translates into a lower repeat and customer loyalty and return customer base... Hell, think about that poor guy too. Do you think he is happy being a flight attendant for 30 some years? I don't.


He should have moved up to management of flight attendants long ago. But he didn't... His just so-so service also gave me a hint as to why he didn't climb the ladder long ago. To give an example, I was wearing a headband made from the leaf of a palm tree given to me by a local and I was on a flight from Guam and the guy said to me,


"What's that? Is that headband some sort of religious item?" I smiled and  said, "no!" but thought, 


"Duh! What's it look like? We're on a flight from Guam. You know; Guam. It's a south seas tropical Pacific island. As in palm and banana trees, beaches, sand, sunsets, local people... This isn't rocket science. If we were returning from Hawaii would he ask me what the flowers around my neck were?"




Anyway, the point is clear: As we get older the thing that sets us apart from the rest is our experience gained. If we do not use this experience to better our game all the while doing as energetic a job as a youngster would do, then we are setting ourselves up for a bad situation.


Remember folks, when it comes to your personal branding: Quality beats quantity any day.


--------

EXTRA: Rory Sutherland: Life lessons from an ad man - Thanks to diego.a

Jmovie review: Hana no Ato/After the Flowers


Hana no Ato is a film in the same vein as the three movies in the Yamada Yoji trilogy; a study of the lives and customs in feudal Japan with a slow build up to a fight in the end. The only difference is that the main protagonist this time is a female, Ito played by Kitagawa Keiko. Ito is the daughter of someone of high rank and has been trained in swordplay by her father. Ito is so good that she managed to beat the best fighters from Hagai dojo.


While sakura-watching, Ito meets a samurai from Hagai dojo, Eguchi who recognises her as a swordfighter and proposes a practice match. After the match, the movie is basically about the situations that Ito and Eguchi  finds themselves in and the clan politics that influence their lives. Its an examination of feudal life and how everyday behaviour is regulated from closing and opening shoji doors to how people speak and never say anything directly.


The story is enlivened by Ito's fiancee, Katagiri a glutton who is not as carefree and ignorant as he seems. Komoto Masahiro always plays sad characters who experience tragedies in doramas so this smiling fiancee who is a lot smarter than he looks fits him perfectly. Eguchi has a fiancee as well, played by Ito Ayumi and the two loverbirds can only look at each other from afar knowing that life decisions had already been made for them.


Being the female version of Twilight Samurai and The Hidden Blade, Hana no Ato is not as gritty. The two fight scenes are more fanciful and not as desperate. There's a more sanitised feel with less blood. Enjoyment of the movie will depend on how much the viewer buys into Ito's motivation for the final fight.


Hana no Ato has all the elements that made me love Twilight Samurai and The Hidden Blade but I just didn't enjoy as much. I think it has much to do with the lack of chemistry between Ito and Eguchi, especially with their relationship being based on one fight. Still, the script has gives the viewers more reason why he is important to her. I wouldn't call Hana no Ato must watch but its definitely a pretty decent movie and is definitely better than Love and Honour.

Monday, December 26, 2011

The Japanese Titanic: Japan's Public Debt Will Surpass ¥1 Quadrillion Yen Any Day Now

How much is a quadrillion? That's a thousand trillion....


Recently, I've been getting my daily money market news fix from the usual suspects: Mish Shedlock, Karl Denninger and Mad Max Keiser but there's another blog that I've found that hits the mark consistently and updates more than several times a day. It's called Zerohedge. I highly recommend it because the guy that runs it seems to get the scoops on what's going on days and even weeks faster than all the rest.




The latest one rings the alarm bells for Japan once again. Japan's Public Debt is about to surpass ¥1 Quadrillion any day now. Jeez! How many zeroes are there in a quadrillion? I didn't even know without having to look it up.


Let's see that's a one with fifteen zeroes after it. Like this: 1,000,000,000,000,000.


Zero hedge reports in Japan Will Raise More Cash From Debt Issuance Than Taxes For Forth Year in a Row


Japan's marketable public debt, already the largest in the world at $11.2 trillion compared to America's $10 trillion (of course this assumes the whole SSN sleight of hand is funded, which it isn't), is due to surpass ¥1 quadrillion any month now (aka the exponential phase). And that's just the beginning. As Bloomberg reports, "Bond sales to the market will climb to a record 149.7 trillion yen ($1.9 trillion), while the national budget’s reliance on debt for funding will rise to an unprecedented 49 percent in the year starting April 1, Japan’s government said Dec. 24.


The article goes on to stomp on these Keynesian "economists" (read: clowns) who claim that the government should increase spending to pick up on falling consumer spending and loosen monetary restraints (read: print like hell) in order to pump up the economy before a recovery starts:


In other news, and to all the neo-Keynesians out there, we post the following thought experiment: according to the head priest economic growth derives from debt issuance. And since apparently every country (yes, yes, that has its own currency) can issue infinite amounts of debt, why doesn't the US and Japan (and the EU post Eurobonds), simply announce it will monetize, aka print, an infinite amount of debt tomorrow? Shouldn't that lead to global GDP promptly rising by infinity %? Or is there an actual problem with this hypothetical scenario which takes current debt trends to their ludicrous extreme.


Want to see what a quadrillion pennies look like? Here ya go!



Here we have buildings (in front) used for scale at a trillion. They're now dwarfed by the large cube of pennies in back (quadrillion). The large cube is a quadrillion, or a thousand times one trillion. This cube is roughly a half-mile wide and would weigh an astonishing three billion tons.



Translation: Japan is doomed. 2012 and beyond are going to be rough ones.


Happy New Year! If you are in Japan, may I suggest drinking as much as you can, while you can. 

Japanese Politicians Bizarre? Nah! Unbelievable But True Hilarious TV Speeches!

Readers of this blog know that I am a solid Ron Paul fan and have been writing for Lew Rockwell (LRC) since 2004. I remember years ago, when my book was released, I was savaged by some critics in Japan because of being a columnist for LRC. One woman wrote something along the lines of, "Mike writing for Lew Rockwell proves that he is amongst the lunatic fringe."


Ha! That's a laugh. (But, seriously, if you need a laugh, read on and watch these videos. They are hilarious.)

Zero Income Tax - Zero Wars - Zero Federal Reserve. Who could possibly have a problem with that?


Getting those negative comments was in 2005. I don't think people consider us the lunatic fringe anymore. Freedom, no taxation, no wars is now mainstream thinking (and just plain common sense - We've been doing it the opposite way all these years and how has that worked out?) 


Gee, I wonder what is so lunatic about being against wars, foreign entanglements and being for freedom and pro-constitution and anti-police state. If that is lunatic, then I am it.


Yesterday, I was inspired to write to Lew and sent him these great videos of some real Japanese who ran for political office. I think these guys are funny crazy. Are these guys really lunatics? You be the judge.... Frankly speaking compared to any US politician running for the US presidency, excepting Dr. Ron Paul, these guys are probably much saner than the rest. 


Here's what I wrote to Lew:


Dear Lew,


Happy Holidays to you and your readers. 

I think you'll be happy to watch these videos of some Japanese politicians. You guys only have Ron Paul to tell the truth.

We have several.... The problem with ours is that, as opposed to Dr. Paul, these Japanese politicians have nothing positive nor constructive to offer.

First up, Rock and Roller, Uchida Yuya as described by Keith Cahoon (extremely well known and regarded music industry beast):



"Yuya Uchida, who long aspired to be a rock'n'roller, decided to run for mayor of Tokyo in 1991.


This is his official alloted TV campaign speech. In 2011 he wrote a book about himself (including recent nude photos) and of course, rock 'n' roll. He was also arrested for various charges related to stalking a former girlfriend."


Yuya Uchida lost the election but still received over 54,000 votes.

And, please witness the glorious wisdom of Toyama Koichi. Scary like Hitler at first, this guy starts to make more and more sense as he goes along (actually when he says that nothing will be changed by elections, I find myself agreeing with him):


The best part is that he got over 15,000 votes. Who says that there's no hope for politics? (The middle finger at the end of the speech is awesome.)

And, now, going from a pissed off revolutionary to a really nice guy, who could forget Mack Akasaka? Mack always smiles and he founded and ran the "Smile Party" whose basic platform only held that people need to smile more to fix all the nations problems. This guy really does seem like a nice guy. He's pretty nutty though. Probably would make a great next door neighbor. 


Even though he lost in this election, he got 6,408 votes.

And, finally, what political and social commentary about Japan could be complete without a word from Yoko Ono? And I do mean, "Without a word." 


Japan has the best politicians (though they never get elected). In America, you have all these scum and liars, at least these Japanese people are sincere in their beliefs.... Perhaps Ron Paul can change the idea that good honest and sincere men cannot get elected in today's America.

Happy New Year's to you all!

NOTE: You can read my archives at Lew Rockwell here.


Thanks to Keith Cahoon, Lew Rockwell

Sunday, December 25, 2011

Cloudy Environment



 Cloudy Environment
A Beautiful photographs of Nature of Cloudy Environment
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